Document delivery (IncaMail)

We are pleased to inform you that the Pension Fund Board decided at its meeting on 14 September 2016 that going forward it will send out its pension fund documents electronically via IncaMail.

For reasons of security and to protect the privacy of insured persons, confidential information such as insurance statements has to date not been transmitted by e-mail. However, IncaMail now makes it possible to send documents like these securely via electronic channels. This will enable our Pension Fund to speed up, simplify and streamline the process for the regular delivery of pension fund documents.

IncaMail is as easy to use as normal e-mail and is free of charge for you as the recipient. 

IncaMail is a service provided by Swiss Post for the secure delivery of confidential e-mails. In contrast to normal e-mails, messages sent via IncaMail are encrypted, cannot be viewed by third parties and come with the guarantee that they cannot be changed. It is also ensured that e-mails are transmitted to the correct recipient and the delivery path can be traced.

By using IncaMail to receive your pension fund documents, you are actively supporting the Pension Fund Swiss Re's efforts to protect the environment and promote sustainable business.

By going paperless you will help:

  • save energy and materials (paper, printing and delivery)
  • reduce material and shipping costs
  • ensure efficient management

To ensure that we can send you your documents electronically, we need your private e-mail address; for reasons of confidentiality, we cannot use your Swiss Re e-mail address (ending in '').

You can also use this opportunity to open a free IncaMail account with which you will be able to receive future IncaMail messages.

If you need any help, you can contact IncaMail Support during the following business hours:

  • MO-FR  7 am – 7 pm and SA  7.30 am – 1 pm on

     tel. no. + 41 848 000 414 (charged at local rate within Switzerland)

You can find further information on IncaMail at

Thank you for doing your bit for the environment and helping save unnecessary material costs by switching to electronic delivery of your pension fund documents with IncaMail.


2. Dispatch of the mail

For the paper-based dispatch by post, the insured person will be charged a flat-rate fee of CHF 50.00 per year with the March salary period.


3. Self-collection

As an alternative to IncaMail, we also offer the insured persons the option of picking up their documents themselves at the Pension Fund Swiss Re office (L124) on Wednesdays from 8:00 - 10:00 a.m.